With Kapow, Fiserv automated their compliance dashboard without building APIs for 300 banking partner applications.
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Challenge
- Fiserv was struggling with regulatory compliance on high volume transactions across 300 global banking partners and went without the automated compliance dashboard they needed for 3 years.
- As processing load grew to 10,000 transactions totaling $1 billion each day, manual processes became unsustainable. Many errors were occurring due to manual web intelligence and reconciliation.
- Real-time cash balance account data access and integration was essential, but developing APIs for 300 highly secure banking applications was out of the question. They had tried and failed.
Solution
- Today, Fiserv uses Kapow to automate data gathering and aggregation from banking partners' internal web-based applications.
- Kapow robots gather and transform information from these external systems and bring it together with data from Fiserv internal systems and data repositories to create meaningful BI.
- With Kapow, a management dashboard is available that enables treasury associates to track KPIs including debt balances, cash flow and net settlements so they can make informed financial decisions in real time.
Results
- Kapow completed a POC in 2 weeks and went live across 300 banks in 3 months.
- Automation reduced Fiserv staffing requirements by 2 full-time equivalents.
- They now have real-time access to global financial data and automated processing of over 10,000 Treasury transactions per day to meet regulatory compliance requirements
- Using robots in tandem with dashboard reporting has enabled Fiserv to consolidate funds for investment, which generates more revenue/income and reduces the number of draws from its credit facility.
Automating web intelligence generates 6-figure cost savings for this Global Auto Manufacturer.
Challenge
- Marketing team receives periodic reports with information on sales, leads, ad revenue and other team performance metrics.
- The information in these reports was collected manually from disparate sources.
- Manual web intelligence affected the timeliness and accuracy of information, making the information less valuable to decision makers.
Solution
- They now use Kapow to automatically collect data from third party marketing sites and feed it into a data warehouse for reporting and analysis.
- Kapow is also a central component of their interactive media ROI tool. Without it they would be unable to collect a critical piece of the data they need for performance metrics relating to online advertising and search placements.
Results
- Data is now accurate and up-to-date.
- 6-figure cost savings relating to vendor reporting and pricing functions.
AstraZeneca, one of the world's leading pharmaceutical companies, uses Kapow to automate web intelligence for executive reports and dashboards.
Challenge
- To meet U.S. compliance requirements, pharmaceutical companies are required to maintain a Health Care Professionals (HCP) Exclusion List, showing HCPs that should be excluded from existing or new contracts.
- AstraZeneca wanted to automate existing manual processes for developing and maintaining the HCP Exclusion List.
Solution
- They used Kapow to create a master listing from information on external websites.
- The listing is automatically updated with specific regulated information.
- The process is integrated from delivery to a spreadsheet to a downstream compliance system.
- Data is integrated into an internal data mart built on Business Objects to create executive reports and dashboards.
- This is a major reporting system to the FDA, including all money spent for contracting outside HCPs and research organizations.
Results
- After implementing the Kapow automated master web intelligence and matching process, the time to develop a list of possible suspects for non-compliant HCPs was reduced from 6 months to 2 weeks.
- AstraZeneca estimates that it could save millions of dollars in FDA fine avoidance with the improved compliance monitoring.
AGCO, the largest pure play, full-line agricultural equipment manufacturer, uses Kapow to automate web data extraction on hundreds of thousands of parts.
Challenge
- AGCO's parts division needed to pull data from 10 websites, which sell AGCO parts as well as competitors' products.
- Their existing data feed was inflexible. They got infrequent data dumps, and AGCO had to do a lot of manual work on the product description lists.
- Overall not a very good or agile solution, given that they were extracting hundreds of thousands of parts in a very competitive industry.
Solution
- Kapow provides a fully automated data feed solution, including robots to pull from the 10 key websites and a hosted installation of Kapow running on Amazon EC2.
- Kapow also provides ongoing robot maintenance and support.
- An in-house deployment is planned for the next phase.
Results
- Kapow eliminated manual work associated with web data acquisition.
- Competitive information is up-to-date.
This innovative travel service company uses Kapow to comb 500 sites for the best deals.
Challenge
- Aggregate complete and unfiltered travel information from hundreds of travel sites in real time.
- Provide service at no cost to users; rely on sponsored links and ads for revenue.
Solution
- Kapow automates web intelligence with 600+ robots.
- Batch collection runs every few hours. Robot runs are based on frequency of requested routes.
- Provides real-time updates on-demand to confirm current prices.
- User requests are routed to airline sites to book travel.
Results
- Allows users to search almost 500 travel sites and compare results in one legible display. Unlike many aggregator sites, they include major booking engines, national carriers and most low-cost airlines.
- Separates price search from booking process, enabling much more rapid search results.
- Automated web harvesting makes the company's innovative business model economically viable.
With Kapow, this leading global information provider automated 50+ manual processes and saved over $1 million a year.
Challenge
- Aggregate web data from hundreds of public and government sources – including courthouse websites and criminal sex offender registries.
- Increase the scale and frequency of web data extraction and aggregation.
- Automate and streamline the web data extraction process to feed internal systems.
Solution
- Kapow automates the web data access and aggregation.
- Aggregated data is integrated directly into internal systems.
- The company is now able to offer on-demand real-time reporting to key customers.
Results
- Increased the number of data sources to more than 2,000.
- Automated more than 50 manual processes during initial phase.
- Reduced operational costs over $1 million/year by automating web data aggregation.
- Enhanced the quality and timeliness of data they provide to customers.
Attivio, a leader in unified information access, uses Kapow to automate web intelligence and integration with regulatory management systems.
Challenge
- Attivio needed to capture regulatory information from public websites, including content in JavaScript and PDFs, for their end-customer, a major financial institution.
Solution
- With Kapow, web data – including content in JavaScript and PDFs – is automatically fed into Attivio's Regulatory Active Management System, which runs on the Attivio Active Intelligence Engine.
- Attivio built a connector to their software so data output from Kapow robots is automatically transformed into the correct format.
Results
- Web data is collected automatically to support regulatory compliance.
- Based on their success with the financial company project, Attivio will be using Kapow robots to automate web data extraction on 200 additional sites.
Milestone is generating e-buzz with social media monitoring that helps clients manage online reputation.
Challenge
- Launch a social media management service (www.ebuzzconnect.com) that would enable hotels, restaurants, and businesses to monitor and manage online reputation and social media channels from a single integrated interface.
- Needed to extract reviews, rankings, and blog posts from 40 hotel and hospitality sites, including hotels.com, Orbitz, and FaceBook.
Solution
- Enables hotels to monitor and manage online reputation by aggregating content from dozens of sites in real time.
- Offers powerful reporting and the ability to provide actionable reports that can help hotels improve services to customers and increase profitability.
Results
- 3 developers maintain the site, with plenty of time to focus on adding new features and content to grow the service.
- Milestone was selected to present eBuzz Connect™ at the 2009 Travel Innovation Summit. Out of hundreds of competing innovators from around the world, Milestone was one of only 30 to take the stage.
- eBuzz Connect won a Silver Award in the Web Applications Category from the Hospitality Sales and Marketing Association International (HSMAI), the largest and most prestigious travel marketing competition globally.
They built the large job repository and keep it up to date with automatic web intelligence by Kapow.
Challenge
- Build the largest job repository
- Harvest millions of job listings from thousands of sites.
Solution
- Kapow automates aggregation of data from 2,000 sites and 8 million job listings.
- 3 developers built and maintain 1,650 Kapow robots to handle content aggregation.
Results
- Initial time to market was 3 months for 1 million listings.
- The new process is 10X faster than the company's previous “do-it-yourself” approach.
European ISP makes it easy for customers to migrate to their service by automatically importing email archives and settings.
Challenge
- Expand their customer base by opening new international markets.
- Make it easy for new customers to migrate to their service by automatically migrating customer data from other portals such as Google Gmail, Microsoft Hotmail and Yahoo Mail.
Solution
- Kapow provides the technical infrastructure to realize the new customer acquisition strategy.
- Automates the migration of new data on behalf of new customers.
Results
- Expands customer base by removing barrier to service adoption.
- Improves customer satisfaction by accelerating time to value.
Viking relies on Kapow for secure, noise-free, real-time web intelligence.
Challenge
- Hedge funds depend on “asymmetrical intelligence” for competitive advantage. When information is commonly known, it is just noise. They needed high quality, noise-free data.
- Security is critical for hedge funds. Viking needed a solution they could build, maintain and host onsite.
- Much of their analysis is based on data over time. It can include seasonality and other factors. Therefore, robots accumulate and persist. They needed an industrial strength solution.
Solution
- They now use Kapow to automate “noise-free” web intelligence.
- Robots are developed and maintained onsite.
- Kapow's debugger accelerates development and improves data quality.
Results
- Kapow robots are 75% faster to develop and maintain than the custom-built robots they were using before.
- Data is secure and noise-free.
In the fight against software and movie piracy, Kapow delivers a major advance in intellectual property and revenue protection.
Challenge
- Identify instances of copyright infringement, where the company's products have been illegally copied and shared online.
- Implement a cost effective mechanism for searching thousands of sites daily for infringing content.
- Address day-to-day requirements as well as peak demand surrounding major product releases.
Solution
- Kapow solution searches daily for illegally copied materials from the company's back catalog.
- Scales to meet peak demand surrounding new product releases using flexible scheduling rules and automatic load-balancing.
- Provides a central resource for the company's global anti-piracy initiative.
Results
- Enables the company to identify and remove infringing content more rapidly than ever before.
- Provides a centralized anti-piracy infrastructure available to all departments.
- Enables targeting of specific new product releases for the first time, resulting in the detection of millions of copyright infringements for a single product
- Reduces labor costs by automating web intelligence and aggregation, enabling staff to be redeployed.
With Kapow, a leading provider of business software was able to increase their monitoring of social networking sites from 1% sample size to 100% with zero increase in staffing.
Challenge
- Increase customer loyalty for a popular software product.
- Gather customer feedback across multiple touchpoints including CRM applications, contact center notes and call transcripts, email, captured internet chat sessions, external forums and review sites such as Amazon and CNET.
- Current solution covered less than 1% of overall customer feedback.
Solution
- With Kapow they get custom, automated, real-time data feeds from all required sources.
- This includes social networks, review forums, blogs, internet chat and CRM systems.
Results
- Real-time visibility of analytics and action on every customer feedback instance.
- Zero headcount increase.
- Zero administrative cost.
With Kapow, Jobs2Web can extract all the web data they need, even on sites using JavaScript and Ajax.
Challenge
- Jobs2Web is the leading provider of interactive recruiting solutions.
- They were using Fetch to allow employers to track job applicants on Applicant Tracking System (ATS) websites, but they needed a solution that could extract information from sites using JavaScript and Ajax.
Solution
- Kapow was able to build robots to extract information from several of the problem sites in minutes.
- The company now uses Kapow to automate web data extraction and integration.
Results
- "With Kapow Technologies we are able to instantly pinpoint relevant matches among literally thousands that are buried in online job boards and automatically integrate this information into our system so our team of HR professionals can find the perfect job for Jobs2Web's clients." Ken Holec, CEO, Job2Web
This professional staffing services company automates business processes with Kapow robots, freeing up IT staff and resources.
Challenge
- Information about job opportunities is continuously updated.
- IT was inundated with requests for special reports to be run and delivered, detracting from everyday responsibilities.
- They needed to automate data extraction and interface with internal applications.
Solution
- Kapow robots dynamically take requests from the business as they come in via a web services infrastructure.
- The robots make use of the web interface of various IT systems and business applications to automate business operations and processes.
Results
- With Kapow, the company can scale to meet reporting demands from their business clients.
- Kapow removes the time required for IT staff to manually generate and deliver the requested reports.
- With Kapow, the IT group is more responsive to the business while freeing up their time to execute other responsibilities.
IntelliCorp uses Kapow to automate web intelligence for background checks and to integrate data with their professional license verification service.
Challenge
- IntelliCorp needed to collect data from state websites, including courthouse sites, to perform background checks for corporate customers.
- They needed to integrate collected web data into a professional license verification service.
- Web Intelligence scripts they were using were difficult to create and maintain.
Solution
- Kapow automates web intelligence and data integration.
- In a head-to-head test, Kapow was able to extract data from sites that were inaccessible to competing solutions.
Results
- Kapow fully automates web intelligence for background checks.
- Kapow's no-coding approach significantly reduced development /maintenance time, cost and complexity.
McClatchy, the third-largest newspaper company in the United States, improved news aggregation throughput by 5X – from 20,000 to 100,000 articles per month.
Challenge
- McClatchy syndicates content to customers like Lexus/Nexus, Factiva and other papers.
- They were looking for a way to streamline news aggregation for syndication.
Solution
- McClatchy uses Kapow to harvest and categorize content from local papers.
- Kapow eliminates hand coding by technical staff and provides self-service tools that news editors can use.
Results
- McClatchy collects over 3,000 news articles daily.
- Throughput has improved 5X, from 20,000 stories per month to 100,000.
Neckermann, one of the leading multi-channel retailers in Europe, keeps popular products in stock and priced to beat the online competition with automated web intelligence from Kapow.
Challenge
- Neckermann lacked fundamental metrics on their own web business and needed a more effective way to check competitor pricing to compete effectively with online retailers.
- An audit quantified the problem, showing SKUs priced too high relative to the competition and out-of-stocks on popular items.
Solution
- With Kapow, the company has automated web intelligence to support competitive pricing, category management and inventory applications.
Results
- Increased service levels and revenue by reducing out-of-stocks.
- Increased revenue resulting from dynamic pricing strategies informed by real-time view of competitor pricing.
P&G uses Kapow to monitor social media sites for consumer reaction to their company and products.
Challenge
- P&G wanted a more automated way of tracking and responding to social networking discussions that mention P&G products.
- They were performing manual search of websites, but this was too time consuming and they were missing out on vital information needed to make the data sampling relevant.
- The Text Analytics team was responding to requests on an ad hoc basis by doing a search with custom-built robots and providing their analysis in PowerPoint.
Solution
- P&G is now using Kapow robots for social media monitoring.
- They build custom robots to search social media sites for key words related to the brand, circumstance (for example, new product launch) and location.
Results
- LOB managers get real-time insight on consumer reaction to new product releases, product recalls and other issues that affect sales and margins.
- With fresh data, P&G can react and respond quickly to opportunities and threats. This is particularly important for new product releases and product recalls, when problems with products are in the news and under discussion on social media sites.
Plastic Jungle enables customers to sell, buy, exchange or donate gift cards. With Kapow, they can automatically log into gift card sites to validate gift card balance.
Challenge
- Plastic Jungle needed an efficient way to verify gift card balance.
- Manual processes were time consuming, expensive and error-prone.
Solution
- They use Kapow robots to automate the process of logging into gift card sites
- The robots are able to verify the balance on electronic gift cards that owners want to sell to Plastic Jungle.
Results
- The Kapow solution automates web intelligence and integrates seamlessly with their web-hosted application.
- By eliminating manual verification processes, the accuracy and volume of day-to-day transactions significantly improved.
ProQuest uses Kapow to automate web intelligence, enabling them to expand their line of university research and Spanish language articles.
Challenge
- ProQuest collects, organizes and publishes university research and Spanish language news articles, which are then repackaged and resold to education customers.
- The number of unstructured sources has grown significantly, and ProQuest needed to harvest research from public and private sources where electronic feeds weren't available.
- They also needed to aggregate and syndicate unstructured university research and Spanish language news articles
- They needed easy integration into existing syndication infrastructure.
Solution
- They use Kapow robots to automate web intelligence. This has enabled them to expand their product line of university research and Spanish language news articles.
- Competitive advantage is gained by independently harvesting the research supply chain.
- Kapow is a core component of their internet content acquisition (ICA) platform.
Results
- As a core element in their internet content acquisition platform, Kapow has had a direct and significant impact on revenues and margins.
- Kapow is an integral part of their value proposition as an information provider.
JB Hunt, one of the largest transportation logistics companies in North America, keeps trucks running at capacity by harnessing real-time web data with Kapow.
Challenge
- Reduce freight costs by filling all trucks on all routes to capacity.
- To achieve this goal, they needed real-time access to relevant information from diverse sources, including logistic and payment information, but access to secure/external databases was seemingly impossible.
Solution
- Kapow web intelligence robots enable them to monitor public and partner websites for freight bid information in real time.
- They can integrate data from hundreds of partners and companies within a complex value chain.
- Data flows are integrated using web application interfaces. This eliminates the need for manual copy and paste between systems.
- The solution provides mobile access to application data, crucial for a transportation company.
Results
- More trucks are running with full loads, reducing freight cost per mile.
- Automating data integration has reduced cost (and errors) associated with manual data entry.
- Real-time visibility into partner logistics drives increased margin, revenue and customer satisfaction.
- CFO has a real-time view of cash flow.
Automating web data extraction with Kapow improves the timeliness, comprehensiveness and accuracy of data for this consumer credit reporting agency.
Challenge
- Reduce operational costs and scale to consume more data sources.
- Improve timeliness, comprehensiveness and accuracy of data.
- Speed up aggregation and integration of personal consumer information from financial institutions and government sites to improve credit risk assessment.
Solution
- The Kapow platform automates web data acquisition.
- Kapow integrates this data with internal systems.
Results
- Increased efficiency and eliminated the delay, cost and errors associated with manual processes.
- Improved information products available for customers.
- Provided greater scalability for web data acquisition.
NewsBank, a content aggregator for small newspapers, reduced their development time for web intelligence scripts from 2.5 hours to 15 minutes.
Challenge
- Replace Perl scripts, which were costly to develop.
- Deliver newsfeeds to customers as RSS feeds.
- Harvest articles covering multiple pages.
- Eliminate “black box” tools. Give developers control of the harvesting process.
- Integrate the solution into their batch scheduler.
Solution
- With Kapow, collected news articles are written to a database and delivered to NewsBank customers as RSS feeds.
- A batch scheduler manages robot runs, which are executed several times a day.
Results
- Reduced development time from 2.5 hours for Perl scripts to 15 minutes for robot “scripting.”
- Increased sourcing. They are now harvesting articles from 300 sites.
- Reduced development and maintenance costs, enabling them to accomplish more with existing staff.
Kapow is a powerful weapon in the fight against web piracy.
Challenge
- Search the web for illegally copied material.
- Extract structured data from thousands of sites to find copyright infringements.
- Gather evidence for use in copyright infringement prosecution cases.
Solution
- Using current artist/title catalog , the agency uses Kapow robots to search hundreds of forums, blogs and peer-to-peer websites every day to find illegally posted content.
- Copyright infringements are reported to the copyright owner and takedown notices are automatically issued to the hosting website.
Results
- Enabled hugely scalable copyright infringement detection system.
- Allowed redeployment of content analysts, resulting in higher morale due to more rewarding work.
- Reduced average detection time to minutes/hours rather than days (representing potential cost savings for copyright owners).
- Enabled successful prosecution of serial copyright infringing websites.
Specialty retailer is using Kapow to automate web intelligence of competitor prices on sporting gear.
Challenge
- The company had a poor handle on management of pricing promotions on their own website and no visibility into how competitors were pricing the same or similar products.
- There are 500 high volume SKUs they need to monitor very closely as these products are bestsellers and cause site visitors to buy other products.
- They wanted to monitor pricing on all products, not just the 500 high volume SKUs.
Solution
- They are using Kapow to automate web intelligence for comparison pricing on all products, with a focus on the high volume SKUs.
- They can now monitor their own website for impact of promotions and price changes.
Results
- They are now better able to monitor their own promotions and make timely price changes on their site.
- They can readily see how competitor pricing compares to theirs and make same-day pricing adjustments on their site and in their stores.
- They can see what competitors are selling, enabling them to make more informed merchandising decisions.
With Kapow, InfoGroup collects and refines data to the highest compilation standards from the widest range of web sources.
Challenge
- Top internet search engines, in-car navigation systems and operator-assisted directory services rely on InfoGroup as the source of truth.
- The challenge for InfoGroup was to maintain the highest data compilation standards and seek out additional sources of validated data.
Solution
- Kapow enables them to extract web data from a wide range of sources, including FCC filings from county court houses and basic company data from public websites to supplement the business and consumer data products they sell.
- Much of the information they receive is from subscription-based data feeds. They use Kapow for all custom data requests, which are not available from data providers.
- By automating web data extraction, the Business Content Group can support the diverse needs of all InfoGroup departments and divisions.
Results
- Improved quality of data they provide to their customers.
- Dramatically reduced or eliminated hours of manual web intelligence.
- They can now get to data sources they couldn't reach in the past.
Progress Energy, a Fortune 500 energy company, chose Kapow because it could handle content migration to Interwoven without disrupting business operations.
Challenge
- Progress Energy needed to migrate web content to Interwoven without disrupting business operations.
- They needed to automate their internal website and file system inventory.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Using Kapow, they performed file system and website inventory in a matter of days.
- No content freeze was required, enabling successful content migration with no disruption to business operations.
This leading provider of integrated talent management solutions is using Kapow to automate extraction of job data from applicant tracking systems and integration of this content into branded client websites, resulting in a seamless and consistent end-user experience.
Challenge
- The company needed to extract job data that was contained in various applicant tracking systems and integrate it into custom-branded websites they create for clients to attract job applicants.
- They needed the ability to automate extraction of content from massive third party data sources where content is always changing.
Solution
- Kapow automates the access and extraction of content from job applicant tracking systems.
- Content is standardized, structured standardizes and fed into clients' custom-branded websites.
Results
- The end-user experience is more integrated and easier to understand and to navigate, resulting in a greater percentage of website visitors converting to job applicants.
- The Kapow platform simplified and streamlined internal company IT operations for extracting and integrating web data, resulting in more productivity through automation.
With Kapow, the energy division of IHS can monitor thousands of sites for factors affecting supply and demand, without relying on offshore resources for web intelligence.
Challenge
- The energy division of IHS needed to monitor thousands of government regulatory product vendor websites for factors that influence oil and gas supply and demand.
- They were relying on off-shore resources to access web data, reducing their control of what is a strategic aspect of their business.
Solution
- With Kapow's automated web data acquisition, they can gather and aggregate critical web information in real time without outsourcing.
- No coding or manual data extraction is required.
Results
- Increased efficiency with automated data extraction.
- Enhanced and improved quality of master data.
- Enhanced product offerings based on better web data.
Innovative online lender automates web data extraction from partner sites with Kapow.
Challenge
- The lender's website allows customers to search through a database of thousands of entries, but each required manual web intelligence of photos, descriptions, prices and locations.
- Manual data entry was error prone and costly.
- When source data changed, there was no way to automatically update the information on the lender site.
Solution
- Kapow automates web data extraction from partner sites and integration to lender site.
- Data is automatically updated as changes occur, based on ongoing monitoring of partner sites.
Results
- Significant savings by eliminating manual data entry.
- Data on the lender site is up-to-date and accurate.
With Kapow, Live Matrix can extract data from any site to feed their innovative real-time events portal – even content from sites using JavaScript and Ajax.
Challenge
- The Live Matrix site is a real-time events portal, collecting and displaying data on all types of live events, but they had problems extracting content from sites using JavaScript and Ajax.
- They needed to scale quickly.
Solution
- Kapow enables them to extract data from sites using JavaScript and Ajax.
- Kapow's visual scripting environment enabled the Live Matrix developers to scale quickly.
Results
- Based on a successful POC involving 20 challenging sites, Live Matrix decided to move to Kapow for web intelligence.
- With Kapow's state of the art software, Live Matrix met their launch date and became the first TV Guide for the web.
The NOAA uses Kapow to search, collect, integrate and disseminate content from over 100 sources in real time to support research by federal agencies, non-profits and universities.
Challenge
- The NOAA needed a more effective way to search, collect, integrate and disseminate content from over 100 sources in real time. They considered back-end integration methods, but that approach was too costly.
- Source applications used different technologies: .NET, Java, Cold Fusion, etc.
- Content sources did not have APIs.
- They had no federated search mechanism for publications on the source systems.
- They had no way to create searchable and customizable RSS feeds from content across available sources.
Solution
- The Kapow solution didn't require APIs. Where there were APIs, Kapow leveraged them in a fraction of the time, because the point-and-click development environment took care of low-level API calls and results parsing.
- When content is updated on partner sites, Kapow robots capture and surface the content in real time without the need for back-end access to source sites.
- A single search captures content in all partner sites.
- An RSS search engine locates search terms within RSS feeds. A personalized RSS feed mechanism can generate RSS feeds for individual users.
Results
- 90% less time and resources than alternative approaches.
- No UI redesign was needed.
A leading provider of branded merchandise is using Kapow to aggregate supplier data from partner sites so visitors to their e-commerce platform can take advantage of bulk discounts and an industry view of all promotional products and pricing.
Challenge
- Their existing platform only offered intra-company purchasing aggregation – so you could receive a volume discount based on orders your colleagues placed around the same time. They wanted to offer a new technology platform that would give users a view into all products, group discounts and pricing in the branded merchandise industry.
- Specifically, they wanted to pull product data from partner/supplier websites into their application to give customers a 360 degree view of promotional products from 1 website.
Solution
- Kapow automates web intelligence from partner sites, with no coding required.
- Robots will be used to complete e-commerce transactions.
Results
- Their customers are now able to take advantage of bulk discounts while choosing from a larger inventory of products. This results in substantial cost savings and improved service.
- Kapow enables them to integrate with partner/supplier applications in an automated fashion, something they couldn't do before.
A leading mobile phone manufacturer uses Kapow to monitor blogs, forums and social media sites for consumer commentary on their mobile phones.
Challenge
- They needed a more effective way to extract business intelligence on mobile phones and mobile phone customers from comments found on blogs, forums and industry websites.
- They were using a home-grown solution that was offsetting benefits with excessive maintenance and troubleshooting costs.
- They needed a robust platform for web data extraction and integration that could handle JavaScript, Ajax and other challenging source content.
Solution
- Kapow robots automated web intelligence, with no coding required.
- Collected web data is integrated directly to an internal database.
Results
- More comprehensive and accurate data for making product decisions.
- Easier maintenance and development with the Kapow platform compared to their previous home-grown solution.
- More robust technology for extracting data in JavaScript, Ajax and other difficult web content sources.
Online components distributor is using Kapow to track competitor pricing data on the web.
Challenge
- They needed an efficient way to monitor competitor pricing data.
- Manual data monitoring was costly and time consuming.
Solution
- Kapow automated the process of harvesting competitor pricing information.
- No coding was required.
Results
- By tracking competitor prices in real time, the distributor can adjust their own pricing for competitive advantage.
- By offering consistently competitive prices, they've increased revenue and customer loyalty.