With Kapow, Audi delivers real-time web data feeds through their in-dash mobile navigation system.
Customers
In EMEA
Challenge
- With the launch of its new A8 in Germany, Audi wanted to enable real-time access to web-based services – delivering information on restaurants, hotels, recreation areas and more from the car's in-dash mobile navigation system.
- While it was easy for Audi to create business relationships with the information providers, they found it would take too long to obtain a usable real-time data feed from them. And those feeds would need to be transformed to be presented properly on the A8's navigation system.
Solution
- Audi uses Kapow to collect web data feeds directly from information providers' websites.
- Feeds are transformed and presented in real-time through the A8's in-dash mobile navigation system.
Results
- Using Kapow, Audi built 7 feeds in just 1 week.
- Today, Audi collects content directly from the service providers' websites, transforms it and feeds it to the A8's navigation system, giving customers real-time access to valuable travel information.
Kapow developed a mobile version of the Commerzbank site in 35 days, with almost no change to underlying systems.
Challenge
- Commerzbank was under pressure from competing banks – and their Chairman – to provide mobile banking access for their customers.
- The bank's existing web platform took several years to develop using multiple system integrators.
- Having developers rewrite their existing web platform to transition to a mobile platform would take years and involve significant costs.
Solution
- Kapow provided an innovative alternative – instant web services.
- They wrapped legacy banking applications as a Java/REST API to be consumed by a mobile front-end.
- Using this approach, it was easy to create a new and highly optimized mobile front-end, with standards-compliant markup for iPhone and other handsets.
- Decoupling old and new HTML via a web service layer allowed for innovative new workflows and functions that didn't exist in the original banking application and are more suitable for small devices with potentially weak data connections.
Results
- Kapow developed a full functioning mobile website. The site is optimized for all modern handsets, including iPhone and Android, and is designed to serve XML/JSON-based web services for native apps.
- The mobile site was developed in just 35 days, without significantly changing underlying systems.
AstraZeneca, one of the world's leading pharmaceutical companies, uses Kapow to automate web intelligence for executive reports and dashboards.
Challenge
- To meet U.S. compliance requirements, pharmaceutical companies are required to maintain a Health Care Professionals (HCP) Exclusion List, showing HCPs that should be excluded from existing or new contracts.
- AstraZeneca wanted to automate existing manual processes for developing and maintaining the HCP Exclusion List.
Solution
- They used Kapow to create a master listing from information on external websites.
- The listing is automatically updated with specific regulated information.
- The process is integrated from delivery to a spreadsheet to a downstream compliance system.
- Data is integrated into an internal data mart built on Business Objects to create executive reports and dashboards.
- This is a major reporting system to the FDA, including all money spent for contracting outside HCPs and research organizations.
Results
- After implementing the Kapow automated master web intelligence and matching process, the time to develop a list of possible suspects for non-compliant HCPs was reduced from 6 months to 2 weeks.
- AstraZeneca estimates that it could save millions of dollars in FDA fine avoidance with the improved compliance monitoring.
Vodafone uses Kapow to aggregate content and services from operating companies around the world.
Challenge
- Vodafone Global hosts a very large heterogeneous intranet environment called Vista that supports 66,000 internal users.
- The previous portal infrastructure was based on Epicentric/BEA WebLogic 6. They needed to migrate content to BEA ALUI (now Oracle).
Solution
- Vodafone used Kapow to aggregate content and services from different operating companies around the world (e.g. UK, Germany, Spain, Italy, Egypt) and for clipping internal and public web content into the portal. Scope of the implementation was 250 clipping robots on 2 CPUs.
- As part of the implementation, they developed single sign-on capability that enables employee access to clipped internal applications via a single portal.
- Selected parts of Vista – for example, a BPM tool for travel management – were mobile-enabled with the Kapow integration module.
Results
- The improved employee productivity by adding public web content to existing portals and enabling single sign-on access to intranet applications.
- By using Kapow, they were able to migrate and repurpose content in a fraction of the time/cost of competing solutions.
ThyssenKrupp integrated content from multiple intranets, including 700+ internal applications, with no coding required.
Challenge
- With 400 internal intranets and 800 unique brands to manage, their challenge was to bring information together so employees feel they are part of a single company.
- They wanted to streamline access to relevant information.
Solution
- Using Kapow, they combined data from multiple intranets into existing portals.
- They modernized portal layouts with remixed content for targeted user communities.
Results
- 700+ internal applications are mashed up with existing and new portals.
- Significant refresh and improved targeting of portal content, while leveraging existing applications and portal infrastructure.
This innovative travel service company uses Kapow to comb 500 sites for the best deals.
Challenge
- Aggregate complete and unfiltered travel information from hundreds of travel sites in real time.
- Provide service at no cost to users; rely on sponsored links and ads for revenue.
Solution
- Kapow automates web intelligence with 600+ robots.
- Batch collection runs every few hours. Robot runs are based on frequency of requested routes.
- Provides real-time updates on-demand to confirm current prices.
- User requests are routed to airline sites to book travel.
Results
- Allows users to search almost 500 travel sites and compare results in one legible display. Unlike many aggregator sites, they include major booking engines, national carriers and most low-cost airlines.
- Separates price search from booking process, enabling much more rapid search results.
- Automated web harvesting makes the company's innovative business model economically viable.
The Ministry of General Affairs for The Netherlands migrated content from 9 diverse systems into their new CMS with no coding required.
Challenge
- As a part of their Central Government Communication New Style project, they needed to consolidate 16 websites from 13 different departments into 1 new website, www.rijksoverheid.nl.
- The content from the 16 websites was stored in 9 different content management systems, with over 125,000 unique content items.
Solution
- Kapow enabled the migration and consolidation of this content into a new system, centralized on the Hippo CMS platform.
- No coding was required.
Results
- Dramatic reduction in the cost and time required to migrate each page.
- Completion dates could be fixed because the process ran on a reliable schedule.
- No content freeze was required on the existing systems during the course of the migration.
Kapow helps Atento achieve swivel chair automation, processing new accounts in 10 seconds per form.
Challenge
- Atento is a leading provider of call center services in Spanish- and Portuguese-speaking markets.
- They wanted to do “swivel chair automation” of bank processing for new accounts – loans, credit cards, savings accounts – to eliminate manual data entry.
- Their current system required an army of people to take the paper forms and type them into the online system.
Solution
- They are using Kapow to automate web data extraction and integration with internal systems.
- Kapow eliminates the delays and errors associated with manual data entry.
Results
- With Kapow they can process each form in 10 seconds.
- This allowed them to allocate the resources to more productive tasks.
Audi delivers on their vision for self-service IT with codeless portal generation.
Challenge
- Audi wanted to build a global group intranet (including Volkswagen AG), but there were many integration problems to solve.
- Data was controlled at the department level.
- They didn't want to spend the time and money associated with traditional integration methods.
Solution
- With Kapow, they implemented their vision for self-service IT through codeless portal generation.
- The global group intranet provides access to enterprise-wide information, is optimized for each group, and provides mobile access to intranet and sales applications.
Results
- Significant time and cost savings over traditional integration methods.
- Automated web intelligence for Transport & Logistics optimization.
- “Using Kapow, 1 developer was able to build the new application in just 4 days for a fraction of the cost and using data from nearly 100 sources.” Anton Kramm, IT Management Team, Audi
Germany's largest independent insurance broker uses Kapow to automate data flow.
Challenge
- AWD wanted to create integration points for data flows between their employee intranet and agent extranet.
- Traditional methods were too costly and time consuming.
Solution
- Kapow has enabled them to clip and import targeted extranet content.
- Content is migrated between incompatible CMS platforms using an integration robot, providing real-time synchronization.
Results
- Eliminated manual cut-and-paste data entry.
- Significantly improved timeliness of information flow.
Codan, the third largest insurance company in Scandinavia, went from legacy to SharePoint CMS in a few weeks.
Challenge
- Codan needed to migrate approximately 2,000 pages of content from 2 legacy systems into Microsoft SharePoint.
- Manual and scripted approaches did not meet their time and resource requirements.
Solution
- Kapow was used to extract source content from legacy systems and transform it for loading into SharePoint.
- No coding was required.
Results
- After a 3 day POC and 5 days of basic robot development, Codan was able to complete the rest of the migration within a couple of weeks.
- Nearly 100% of content was migrated automatically.
European ISP makes it easy for customers to migrate to their service by automatically importing email archives and settings.
Challenge
- Expand their customer base by opening new international markets.
- Make it easy for new customers to migrate to their service by automatically migrating customer data from other portals such as Google Gmail, Microsoft Hotmail and Yahoo Mail.
Solution
- Kapow provides the technical infrastructure to realize the new customer acquisition strategy.
- Automates the migration of new data on behalf of new customers.
Results
- Expands customer base by removing barrier to service adoption.
- Improves customer satisfaction by accelerating time to value.
With Kapow, content migration to a new CMS required 20X less effort than the original plan.
Challenge
- Following acquisition of a U.S.-based shipping company, the company wanted to integrate multiple internal self-service portals and migrate content from an old CMS system (Gauss) to their new system (BEA WCMS, now Oracle).
- This would require migrating and consolidating web content from multiple sources.
Solution
- With Kapow, they were able to automate content migration for quick completion.
- Eliminated manual errors through front-end automation.
Results
- 35,000 web pages were migrated in 1 month.
- Migration entailed 20X less effort than the original plan and a fraction of the time projected by other vendors.
Haspa, the largest savings bank in Germany, saved time and staffing costs by automating new account creation.
Challenge
- Haspa wanted to automate their new account creation process, a manual process with over 25 steps that required interaction with multiple systems in the front and back-office.
- Their existing process required 2 full-time employees to handle approximately 125 new accounts created each day.
Solution
- Using a small number of Kapow integration robots, the entire process has been automated.
- Data flows automatically between the front-end and back-office systems.
- Run rate is about 125 new accounts per day.
Results
- New customer account creation time was reduced from 10 minutes to 1 minute per account.
- 2 employees were redeployed to other bank activities, resulting in significant cost savings.
With Kapow, analysts and traders get real-time information on factors that affect trading price.
Challenge
- In 2007, the EU introduced requirements for greater transparency in the utilities market.
- Organizations affected by the new regulations had to deliver hourly, daily and weekly reports online.
- Deutsche Börse wanted to capture this information in real time to inform trading decisions.
Solution
- With Kapow, they were able to extract and transform data in real time, providing analysts and traders with critical information affecting trading price.
- The solution retrieves information from 150 websites.
Results
- Kapow was the only vendor who could fulfill the requirements in their timeframe.
- “With Kapow, we built powerful fundamental data models. Analysts and traders get critical factors that affect the price of a trade in real-time.” - Mario Schultz, Director, Market Data & Analytics, Deutsche Börse
This professional staffing services company automates business processes with Kapow robots, freeing up IT staff and resources.
Challenge
- Information about job opportunities is continuously updated.
- IT was inundated with requests for special reports to be run and delivered, detracting from everyday responsibilities.
- They needed to automate data extraction and interface with internal applications.
Solution
- Kapow robots dynamically take requests from the business as they come in via a web services infrastructure.
- The robots make use of the web interface of various IT systems and business applications to automate business operations and processes.
Results
- With Kapow, the company can scale to meet reporting demands from their business clients.
- Kapow removes the time required for IT staff to manually generate and deliver the requested reports.
- With Kapow, the IT group is more responsive to the business while freeing up their time to execute other responsibilities.
With Kapow, MTU unified portals on a common infrastructure without recoding.
Challenge
- MTU is Germany's leading producer of aircraft engines and components for the military and commercial market.
- They needed to integrate applications into the company's intranet.
- Competing solutions were not able to meet their requirements.
Solution
- They used Kapow to integrate 10 applications via clipping into their portal environment.
- Data was integrated into the portal environment without coding or data conversion errors.
Results
- Significant savings in development time and effort.
- Extends the value of existing assets without costly rework.
Neckermann, one of the leading multi-channel retailers in Europe, keeps popular products in stock and priced to beat the online competition with automated web intelligence from Kapow.
Challenge
- Neckermann lacked fundamental metrics on their own web business and needed a more effective way to check competitor pricing to compete effectively with online retailers.
- An audit quantified the problem, showing SKUs priced too high relative to the competition and out-of-stocks on popular items.
Solution
- With Kapow, the company has automated web intelligence to support competitive pricing, category management and inventory applications.
Results
- Increased service levels and revenue by reducing out-of-stocks.
- Increased revenue resulting from dynamic pricing strategies informed by real-time view of competitor pricing.
Kapow is a powerful weapon in the fight against web piracy.
Challenge
- Search the web for illegally copied material.
- Extract structured data from thousands of sites to find copyright infringements.
- Gather evidence for use in copyright infringement prosecution cases.
Solution
- Using current artist/title catalog , the agency uses Kapow robots to search hundreds of forums, blogs and peer-to-peer websites every day to find illegally posted content.
- Copyright infringements are reported to the copyright owner and takedown notices are automatically issued to the hosting website.
Results
- Enabled hugely scalable copyright infringement detection system.
- Allowed redeployment of content analysts, resulting in higher morale due to more rewarding work.
- Reduced average detection time to minutes/hours rather than days (representing potential cost savings for copyright owners).
- Enabled successful prosecution of serial copyright infringing websites.
For TDC Online, one of Denmark's top 5 portals, content migration with Kapow went 10X faster and required one quarter of the resources of competing solutions.
Challenge
- TDC Online was based on static web pages. More than 5,000 articles were stored in separate files, making the portal's operations difficult and expensive.
- They decided to transition to a dynamic CMS, but this raised the challenge of migrating content while keeping the portal up and running.
- They considered hiring temp staff to do the transfer manually, but it was too time consuming. They also considered a dedicated integration application, but their site lacked the coherence and structure to make a single application feasible.
Solution
- Kapow's technology enables complex integration into systems through the web browser. This was an advantage for TDC Online because all the pages stored “in a heap” as files on the system appeared structured and consistent in the browser.
- Going through the front-end also meant the integration process could be conducted without interfering with existing system functions.
Results
- 1 person using Kapow's technology, transferred the same number of articles in 2-3 days that 3 or 4 people could do in 3 weeks.
- Using a quarter of the resources they solved the problem 10 times faster.
- The content migration was carried out without disrupting IT or creative staff.
Leading European telco automates web data integration and eliminates data search errors.
Challenge
- The company has shopping and information portals that include content from partner websites.
- They were having a problem with low quality search results. In many cases, content could not be found, because a partner had not included specific tag information in their content.
Solution
- By using Kapow to automate web data integration, structured content is delivered from partner sites for indexing with Microsoft / Fast Technologies.
Results
- Improving search results has improved customer satisfaction.
- It has also improved revenue by getting customers to the product information they need to make purchase decisions.
With Kapow, this global payments technology company wraps internal solutions as services – a non-intrusive approach that allows speedy integration of legacy applications.
Challenge
- The company needed to enable existing internal web-based solutions as services for a workflow management framework designed to save time and money and improve customer service on critical business processes.
- The project had to be done within 5 months.
Solution
- Kapow made it possible to wrap existing applications as services.
- The non-intrusive approach made for speedy integration of legacy applications that would otherwise have required huge efforts in programming, redeployment and testing.
Results
- Kapow enabled them to complete the project well within the 5 month deadline.
- The new solution can be enhanced, modified and maintained with ease and at low cost.
Automating integration of new account information was key to business growth for XING, a leading social networking site for business professionals in Europe.
Challenge
- XING competes with LinkedIn and other social networking sites aimed at business professionals.
- To encourage adoption of their service, they wanted to automate integration of customer account and contact information from LinkedIn, FaceBook, Hotmail and Yahoo Mail to XING's profile and contact databases.
Solution
- With Kapow, a new XING user can enter his third party network credentials into XING's registration form and robots will log into the third party sites and collect all additional profile and contact information to enrich the new XING account.
- Collected contacts that are not currently registered XING users receive an invitation to join XING.
Results
- Customers save time by having all their contact and profile information entered automatically, making the new service instantly useful.
- XING gains valuable marketing information at no cost.
With Kapow, ZFS completed content migration to their new CMS in 10 weeks.
Challenge
- ZFS needed to migrate 3 different sites into their new CMS.
- The old sites were based on Gauss, FrontPage and Lotus Notes.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- The migration was done in about 10 weeks.
- A comparable manual effort for 6 employees would have taken 26 weeks.
With Kapow, Greenland Home Rule completed their content migration to SiteCore CMS in less than 4 weeks.
Challenge
- They needed to migrate 16,000 pages of content into SiteCore CMS.
- Source content included 2 languages (Greenlandish/Danish) and 3 content types.
Solution
- Using Kapow, they will be able to migrate content automatically,
- No coding or content freeze required.
Results
- Planned time for completion is 2-4 weeks.
- No risk of data conversion errors.
With Kapow, content migration to a new CMS took less than 8 weeks for the world's largest humanitarian organization.
Challenge
- They needed to migrate content from various sites into a new EPIServer CMS.
- The content was on multiple sites and in 3 languages.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Migration took 6-8 weeks.
- Zero data conversion errors.
With Kapow, a leading sporting goods manufacturer integrated 40 applications into a new global intranet representing all their brands.
Challenge
- They wanted to build a global intranet with all brands.
- This would require integrating 40 applications into the new intranet.
Solution
- Kapow had proven success with comparable initiatives.
- In the first phase of deployment, they successfully integrated 20 applications via clipping into their new portal.
Results
- Significant savings in development time and effort.
- Extends the value of existing assets without costly rework.
With Kapow, Credit Suisse was able to roll out self-service access to valuable portfolio management tools without a lengthy development cycle.
Challenge
- To compete effectively, Credit Suisse needed to expand self-service offerings to their clients.
- Rewriting existing applications for self-service access would take 2 to 3years.
Solution
- With Kapow, Credit Suisse implemented a portal to give their clients access to internal financial reporting and investment management applications.
- By re-purposing the existing HTML user interface so it could be displayed in the portal,
- each user sees a customized view, updated dynamically, that is unique to their profile.
Results
- Customers have self-service access to portfolio management tools.
- Significant saving over providing phone support for external customers.
- 90% saving in development time.
- Kapow was able to address security requirements and deliver the self-service applications they needed in 4 months.